PRIVACY POLICY
This policy explains how ACE’S Roofing of Tampa Bay collects, uses and protects information provided through this website. Last updated: August 25, 2026.
INFORMATION VISITORS PROVIDE
ACE’S Roofing of Tampa Bay may collect information that visitors provide through website forms, email, telephone calls or other communications. Depending on the form or inquiry, this may include first and last name, property address, telephone number, email address, roofing-project details, optional referral information, optional My Safe Florida Home information, information concerning possible property-insurance involvement, optional SMS consent and other information voluntarily included in a message.
Referral information may concern both the person requesting a quote and the referring customer.
INFORMATION COLLECTED AUTOMATICALLY
The website uses Google Analytics and Google Tag Manager to measure website use. These services may collect information such as an IP address, browser or device information, date and time of access, pages visited, referring website and cookie or similar identifiers.
Google reCAPTCHA and Wordfence are also used to help detect spam, abuse and security threats. They may process technical, device, network and interaction information for those purposes.
HOW INFORMATION IS USED
ACE’S Roofing of Tampa Bay may use information to respond to quote requests, communicate about roofing projects, prepare estimates or proposals, identify and administer referrals, respond to My Safe Florida Home information, operate and secure the website, prevent spam, fraud and abuse, maintain business and legal records and comply with applicable obligations.
Submitting a quote request does not create a roofing contract.
SMS AND TELEPHONE COMMUNICATIONS
SMS consent is optional and is not a condition of purchasing roofing services. Selecting the “Yes” SMS-consent choice authorizes only the communications described beside that choice. Selecting “No” does not prevent a visitor from requesting a quote.
Message and data rates may apply. A person who has consented may withdraw SMS consent by replying STOP to a message or by contacting ACE’S Roofing of Tampa Bay. The website form does not request consent for unrelated marketing communications, and ACE’S Roofing of Tampa Bay does not state a fixed texting frequency.
COOKIES AND WEBSITE TECHNOLOGY
Cookies and similar technologies may support essential website operation, security and spam prevention, performance and analytics. Verified website technology includes Google Analytics, Google Tag Manager, Google reCAPTCHA, Wordfence and Breeze caching and performance tools.
Visitors can control cookies through their browser settings. Disabling some cookies or website technology may affect website operation. The redesigned website links to Facebook but does not currently display a Facebook Like or Share widget.
SERVICE PROVIDERS AND INFORMATION SHARING
Information may be processed by service providers that support website hosting, form processing through Fluent Forms, email and SMTP delivery through FluentSMTP, security and spam prevention through Wordfence and Google reCAPTCHA, analytics through Google Analytics and Google Tag Manager, and other necessary website operations.
Information may also be disclosed when reasonably necessary to comply with law, protect rights or security, investigate abuse, complete a business transaction or provide services requested by a customer. ACE’S Roofing of Tampa Bay has not represented in this draft that personal information is sold; the company should confirm its formal data-sale and sharing practices before publication.
PROPERTY INSURANCE
Information about possible insurance involvement may be collected to understand a roofing project and determine eligibility for applicable programs.
ACE’S Roofing of Tampa Bay does not file, negotiate, interpret, adjust or manage property-insurance claims for customers. Property owners are responsible for communicating directly with their insurance providers regarding claims, coverage and reimbursement.
REFERRAL INFORMATION
Referral information may be used to identify a referring customer, contact the referring customer, determine Referral Program eligibility and administer a qualifying reward. Detailed eligibility is governed by the separate Referral Program terms.
DATA RETENTION AND SECURITY
ACE’S Roofing of Tampa Bay may retain information for as long as reasonably necessary for business, legal, recordkeeping, security and dispute-related purposes. The appropriate period may vary according to the information and the reason it was collected.
Reasonable safeguards are used to protect information, but no website, transmission method or storage system can be guaranteed to be completely secure.
THIRD-PARTY WEBSITES
Links to Facebook, government websites, manufacturers and other outside websites are provided for convenience or information. Those websites are governed by their own privacy practices, and ACE’S Roofing of Tampa Bay does not control them.
CHILDREN’S PRIVACY
This website and the roofing services offered by ACE’S Roofing of Tampa Bay are not directed to children under 13. ACE’S Roofing of Tampa Bay does not knowingly seek personal information from children through the website.
PRIVACY CHOICES AND CONTACT INFORMATION
A person may ask a privacy question or request correction of information, subject to applicable legal, contractual and recordkeeping requirements, by emailing Info@ACESRoofingStPetersburg.com or calling (727) 525-1999.
POLICY CHANGES
ACE’S Roofing of Tampa Bay may update this policy as website technology, services or applicable requirements change. The displayed “Last updated” date identifies the current version.